Terms of Service
Last updated: August 20, 2025
Welcome to Companion
These Terms of Service (“Terms”) govern your use of Companion and the software, content, and services offered through our website and mobile applications. Please read these terms carefully before using our services.
By using Companion, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our services.
Our Services
Companion offers a personal AI companion service through text and voice interfaces, designed to provide meaningful conversations and emotional support.
Companion is not a healthcare provider or medical device. Our services should not be considered medical care, mental health services, or professional therapy. Always consult qualified healthcare professionals for medical advice.
Account Registration
To use Companion, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
- Provide true and accurate registration information
- Keep your login credentials secure
- Notify us immediately of any unauthorized access
Subscriptions & Billing
Subscription Plans
We offer various subscription plans with different features and pricing. Subscription fees are billed in advance and are non-refundable except as required by law.
Automatic Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You can manage your subscription through your account settings or the app store where you purchased.
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
Acceptable Use
You agree to use Companion responsibly and in accordance with these Terms. Prohibited activities include:
- Sharing harmful, illegal, or inappropriate content
- Attempting to hack, disrupt, or damage our services
- Using our services for commercial purposes without authorization
- Violating others’ privacy or intellectual property rights
- Creating multiple accounts to circumvent limitations
Content & Intellectual Property
Your Content
You retain ownership of content you create. By using our services, you grant us a license to process and store your content to provide our services.
Our Content
All Companion software, AI models, designs, and trademarks are our property. You may not copy, modify, or redistribute our content without permission.
Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue services at any time with reasonable notice.
Disclaimers & Limitations
Service Disclaimers
Our services are provided “as is” without warranties. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability
Our liability is limited to the amount you paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
Dispute Resolution
Most disputes can be resolved by contacting our support team. For formal disputes, these Terms are governed by the laws of Delaware, United States.
Changes to Terms
We may update these Terms occasionally. We’ll notify you of material changes via email or in-app notification. Continued use constitutes acceptance of updated Terms.
Contact Us
Questions about these Terms? Contact us at hey@companion.ai